.rp-case-grid {
  display: grid;
  grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
  gap: 1rem;
}
.rp-case-form,
.rp-case-list,
.rp-case-thread,
.rp-case-filters {
  border: 1px solid var(--rp-border, #e5e7eb);
  border-radius: 10px;
  background: var(--rp-surface, #fff);
  box-shadow: 0 18px 48px rgba(15, 23, 42, 0.08);
}
.rp-case-form,
.rp-case-thread,
.rp-case-filters {
  padding: 1rem;
}
.rp-case-list {
  overflow: hidden;
}
.rp-case-item {
  width: 100%;
  border: 0;
  border-bottom: 1px solid var(--rp-border, #e5e7eb);
  background: transparent;
  color: inherit;
  padding: 1rem;
  text-align: left;
}
.rp-case-item:hover,
.rp-case-item.is-active {
  background: rgba(var(--rp-brand-rgb, 255, 107, 0), 0.08);
}
.rp-case-item h3 {
  font-size: 1rem;
  margin: 0;
}
.rp-case-meta,
.rp-case-thread-meta {
  color: var(--rp-text-muted, #64748b);
  font-size: 0.86rem;
}
.rp-case-status {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 0.25rem 0.55rem;
  font-size: 0.75rem;
  font-weight: 800;
  text-transform: capitalize;
}
.rp-case-status.open,
.rp-case-status.awaiting_team {
  color: #9a3412;
  background: #ffedd5;
}
.rp-case-status.awaiting_user {
  color: #1d4ed8;
  background: #dbeafe;
}
.rp-case-status.resolved,
.rp-case-status.closed {
  color: #166534;
  background: #dcfce7;
}
.rp-case-priority.urgent {
  color: #991b1b;
}
.rp-case-priority.high {
  color: #b45309;
}
.rp-case-messages {
  max-height: 520px;
  overflow: auto;
  padding-right: 0.2rem;
}
.rp-case-message {
  max-width: 88%;
  margin-bottom: 0.75rem;
  border: 1px solid var(--rp-border, #e5e7eb);
  border-radius: 12px;
  padding: 0.75rem;
  background: rgba(148, 163, 184, 0.08);
}
.rp-case-message.is-admin {
  margin-left: auto;
  background: rgba(var(--rp-brand-rgb, 255, 107, 0), 0.12);
  border-color: rgba(var(--rp-brand-rgb, 255, 107, 0), 0.28);
}
.rp-case-empty {
  display: grid;
  place-items: center;
  min-height: 240px;
  color: var(--rp-text-muted, #64748b);
  text-align: center;
}
@media (max-width: 991.98px) {
  .rp-case-grid {
    grid-template-columns: 1fr;
  }
}